Tipico Sportsbook Receives iCAP Accreditation for Customer Protection

In a noteworthy move, Tipico Sportsbook has been accredited by the esteemed Internet Compliance Assessment Program (iCAP) in both New Jersey and Ohio, demonstrating its commitment to following best practices for protecting consumers.

The iCAP certification is the highest level for player protection in online gambling in the US and is endorsed by the National Council on Problem Gambling (NCPG). This emphasizes Tipico’s steadfast dedication to provide a secure and responsible gaming environment for its customers.

A Holistic Approach to Customer Well-being

Tipico’s recognition stems from its proactive approach, notably its recent initiative, the Fair Play Pledge. Aligned with iCAP standards, the pledge offers users round-the-clock human customer service, access to the Tipico Help Center, as well as provisions for cool-off periods and betting limits.

According to a statement by Tipico, the company has also adopted a phased approach to identify and support customers who may have exceeded responsible gambling thresholds, demonstrating its dedication to promoting responsible betting practices.

Bryan Schroeder, Tipico’s SVP of Compliance & Legal, lauded the team’s efforts in prioritizing safety and transparency. He emphasized the significance of the iCAP accreditation, affirming Tipico’s steadfast commitment to upholding fair play as a core organizational principle.

Schroeder remarked, “iCAP accreditation is a meaningful award for Tipico because it validates our approach to make fair play a companywide initiative that requires buy-in by our employees. I am incredibly proud of our team for rallying around our efforts to continuously improve safety and clarity.”

Keith Whyte, Executive Director of the NCPG, hailed Tipico’s achievement as a benchmark for responsible gambling practices within the industry. He underscored Tipico’s exemplary leadership and dedication to player protection, commending the company for setting a high standard for the gambling industry.

Whyte stated, “Tipico Sportsbook’s iCAP accreditation is a testament to their dedication to player protection. Through this achievement, Tipico showcases exemplary leadership and a commitment to responsible gambling best practices.”