Brazil Rolls Out National Self Exclusion Platform

Brazil has moved its betting market into a more controlled phase as regulators introduced a nationwide self exclusion platform that lets players cut access to all licensed operators at once. The update forms a major part of work carried out by the Secretariat of Prizes and Bets, also known as SPA, and it sets up a heavier focus on user protection as the market grows.

Good to Know

• Players can block access to every licensed operator through one Gov.br login
• Operators must complete daily and biweekly checks to detect self excluded users
• Self exclusion terms range from one month up to an indefinite period

A centralised system now replaces the older model where each operator handled its own exclusion tool. Players can now stop registrations across the entire regulated market and also choose to turn off targeted ads. SPA placed this project at the top of its 2025 to 2026 work plan and has already begun shaping its next agenda for 2026 to 2027 through a public consultation that runs until mid January.

SPA chief Regis Dudena said the new model “puts Brazil in a leading position in the world in caring for our population”, reinforcing how seriously officials view safer play requirements.

Access and exclusion flow

The technology comes from the Federal Data Processing Service and sits behind the Gov.br portal. Anyone who registers can choose a block period between one and twelve months. An indefinite block is also available, with a one month window to reverse that choice if the user changes their mind.

Players are asked to share the reason for their decision, with options that range from financial stress to guidance from healthcare professionals. After confirming identity details, the system issues a notice to all operators. Each operator has up to 72 hours to cut access across websites and apps.

Operator obligations and timelines

Normative Instruction 31 set a tight schedule for operators. Brazil granted a thirty day window to plug into the central database through Sigap by using CPF numbers for user checks. That window closes on 10 December.

Operators must check the self exclusion status during account creation, at the first login of the day, and at least once every fifteen days for active accounts. Once a user is flagged as Blocked – Centralised Self Exclusion, operators must stop accepting wagers immediately. Accounts must be shut within three days, and balances or unsettled winnings must be returned within two days. Every operator must keep proof of these communications on file for a minimum of five years.

Marketing restrictions also play a major role. Operators cannot send personalised messages, offers or any form of direct outreach to a blocked user, even messages that mention any kind of return to betting.

Self limit tools across all platforms

Alongside exclusion, Brazil launched a ninety day period for operators to adjust their systems to support new self limit tools. These limits cover time spent and money wagered and must be set during account creation. Users can choose alerts or session blocks if their activity runs too long.

A separate option allows players to pause an account temporarily. They can still log in and view information, but wagering stays blocked until the chosen window ends.