‘Pit Critter’ Meaning | Casino & Gambling Terms Explained

A pit critter is a casino employee who works under the supervision of the pit boss or manager. A pit critter is also known as a pit clerk, a pit assistant, or a gaming assistant.

Responsibilities of a Pit Critter

A pit critter has various duties and responsibilities, such as:

• Assisting the pit boss or manager with the daily operations of the pit, such as opening and closing tables, verifying fills and credits, and recording table inventory and drop amounts.
• Communicating with the dealers, the floor supervisors, and the other staff members who work in the pit, and relaying any information or instructions from the pit boss or manager.
• Handling customer service issues, such as issuing player cards, tracking player ratings, and answering questions.
• Filling out and reviewing paperwork and reports related to the pit operations, such as rating sheets, comp slips, and performance evaluations.
• Observing and reporting any suspicious or unusual activity in the pit, such as cheating, theft, or fraud, to the pit boss or manager, or to the security or surveillance department.
• Performing other tasks as assigned by the pit boss or manager, such as running errands, delivering messages, or providing backup.

A pit critter is an important part of the casino industry, as they support the pit boss or manager and the pit staff, and ensure the smooth and efficient running of the pit. A pit critter is also a customer service representative and a public relations officer for the casino, as they interact with the customers and the stakeholders.

To become a pit critter, one usually needs to have some experience in the casino industry, preferably as a dealer or a floor supervisor. A pit critter also needs to have a basic knowledge of the casino games, the rules, the odds, and the strategies. A pit critter also needs to have good communication, interpersonal, and customer service skills, as well as basic math and computer skills. A pit critter also needs to have a high level of integrity, professionalism, and discretion, as well as the ability to work under pressure and handle multiple tasks.